Managed Cloudflare services that run, monitor and tune your edge for you
Stop treating Cloudflare as a switch you flipped once. Our monthly care plans put experienced specialists behind your WAF, bot management, DDoS posture and performance — configuring, monitoring and improving them so your store, SaaS or high-traffic site stays fast and protected without tying up your own engineers.
Managed Cloudflare services are monthly plans where Edgecraft owns the day-to-day operation of your Cloudflare account — we configure and continuously tune your WAF, bot management, DDoS posture, Zero Trust access and performance, watch for issues, and ship changes under a defined response SLA. Managed plans start from $1,000/mo; E-commerce Security Care is from $2,000/mo and Bot Protection Care from $2,500/mo, with enterprise/high-traffic priced custom. Prefer to keep your hands on the controls? Choose the advisory option and use us on call instead. All prices are indicative and depend on traffic, domains, Cloudflare plan, complexity and support needs.
What do managed Cloudflare services actually include?
"Managed" is more than access to a help desk. It means a named team takes responsibility for keeping your Cloudflare configuration correct, current and aligned with how your traffic actually behaves.
We own the configuration
WAF rules, rate limits, firewall logic, page rules, cache behaviour and SSL/TLS settings are maintained by us — versioned, documented and changed deliberately, not poked at in a panic.
WAF setup & tuning →We monitor & report
We watch traffic patterns, attack spikes, bot trends, error rates and origin health, and send a plain-English monthly report so you understand what was blocked, served and improved.
See what an audit covers →We tune as you grow
New campaigns, product launches, API endpoints, checkout flows and traffic seasonality all change your risk and performance profile. We adapt rules instead of letting last year's config rot.
Bot management →Managed or advisory — who holds the wrench?
Both models give you senior Cloudflare expertise. The difference is who makes changes in production and who carries day-to-day responsibility.
Managed: we run & monitor it
Best when you want Cloudflare off your plate. We hold operational responsibility, make changes under change control, monitor proactively and respond to incidents within your plan's SLA. Your team stays informed; we do the work.
- We make production changes with versioning and rollback notes
- Proactive monitoring and alerting on attacks, errors and origin health
- Defined response-time SLA for incidents and requests
- Monthly reporting and a quarterly posture review
- Single point of contact for anything Cloudflare-related
Advisory: you run it, we're on call
Best when you have a capable internal team but want senior eyes and a fast escalation path. We review, recommend and pair with your engineers — but your team applies changes and keeps the keys.
- Scheduled advisory sessions and architecture reviews
- Rule and config review before you ship risky changes
- Priority access when something breaks
- Lower monthly commitment than fully managed
Advisory is available as an add-on to most plans below, or as a standalone retainer — ask us which fits.
Managed Cloudflare care plans & monthly pricing
Five plans, from light-touch managed care to bot-heavy and enterprise scale. Every plan is fully managed unless you choose the advisory option. Prices are indicative and depend on traffic, number of domains, your Cloudflare plan, complexity and support needs.
Small business, brochure & content sites, early-stage SaaS keeping Cloudflare healthy.
- Who it's for: 1–2 domains, modest traffic, low attack surface
- Included: managed core config, SSL/TLS & DNS hygiene, baseline WAF, sensible caching, monthly report
- NOT included: advanced bot management, custom WAF rule packages, 24/7 incident cover, PCI client-side work
- Response/SLA: next-business-day for requests, best-effort same-day for outages
- Price range: ≈ $1,000–$1,400/mo
- Ideal client: "Set it up right and keep it tidy"
- Upgrade when: you add a store, hit bot abuse, or need faster response
Growing SaaS, busy content/publisher sites and multi-domain businesses that need proactive tuning.
- Who it's for: several domains, real traffic, APIs or login flows to protect
- Included: everything in Basic plus tuned WAF rule sets, rate limiting, light bot mitigation, performance tuning, quarterly review
- NOT included: dedicated bot management tier, full e-commerce checkout hardening, 24/7 cover, PCI client-side remediation
- Response/SLA: same-business-day for requests, priority handling for outages
- Price range: ≈ $1,500–$2,200/mo
- Ideal client: "We grew past DIY Cloudflare"
- Upgrade when: you run a real store, face scraping/credential stuffing, or need security-grade SLAs
Shopify, WooCommerce, Magento, PrestaShop, Shopware and BigCommerce stores where downtime equals lost revenue.
- Who it's for: revenue-critical stores, checkout & account flows, seasonal peaks
- Included: Pro features plus checkout/login hardening, e-commerce WAF rule packs, bot mitigation for carts & logins, DDoS posture, peak-event readiness, monthly security report
- NOT included: payment-fraud scoring tools, application code fixes, full PCI client-side remediation (scoped separately), dedicated 24/7 SOC
- Response/SLA: priority response, target ~2-hour acknowledgement in business hours; emergency path available
- Price range: ≈ $2,000–$3,500/mo
- Ideal client: "Our store cannot go down at peak"
- Upgrade when: bot attacks dominate, or traffic/volume needs enterprise terms
Marketplaces, ticketing, sneaker/limited drops, APIs and sites under heavy scraping, scalping or credential stuffing.
- Who it's for: businesses where automated abuse is the primary threat
- Included: managed bot management, ongoing detection tuning, scraping/scalping & credential-stuffing countermeasures, API abuse controls, rate limiting, regular bot-trend reporting
- NOT included: guaranteed elimination of all bots, account-takeover forensics, payment-fraud tooling, application-layer rewrites
- Response/SLA: priority response with rapid rule adjustment during active abuse
- Price range: ≈ $2,500–$4,500/mo
- Ideal client: "Bots are eating our inventory and infrastructure"
- Upgrade when: attack volume, custom rules or compliance push you to enterprise
High-traffic platforms, large multi-brand estates, regulated SaaS and API businesses needing custom terms.
- Who it's for: large/complex estates, strict compliance, tight uptime expectations
- Included: tailored mix of all above plus Zero Trust access, multi-account/zone governance, change-management workflow, custom reporting and a signed SLA
- NOT included: a full in-house incident-response team, legal/compliance sign-off, or anything outside the agreed statement of work
- Response/SLA: negotiated SLA, including options for out-of-hours and 24/7 cover within a signed agreement
- Price range: custom — based on traffic, domains, Cloudflare plan and support model
- Ideal client: "We need a partner, governance and contracted SLAs"
- Upgrade when: you're ready to formalise scope — add Zero Trust or talk terms
All monthly prices are indicative and start-from figures. Final pricing depends on traffic volume, number of domains/zones, your Cloudflare plan tier, configuration complexity and the level of support and SLA you need. Need a one-off instead of a retainer? Start with a Cloudflare audit (from $600) or emergency support (from $2,000).
What's covered by a care plan — and what isn't?
Clear scope keeps managed services honest. Here's the general boundary; your plan's statement of work makes it exact.
Typically included
- Cloudflare configuration, WAF, rate limiting and firewall rules
- Bot mitigation tuning at your plan's tier
- DDoS posture review and response
- SSL/TLS, DNS and caching/performance settings
- Proactive monitoring, alerting and incident response within SLA
- Monthly reporting and periodic posture reviews
- Change management with versioning and rollback notes
Not included (handled separately or by others)
- Secure application development and code fixes
- Regular patching of servers, CMS and plugins
- Payment-fraud detection and chargeback tooling
- Server/origin hardening and infrastructure ops
- Backup and disaster-recovery strategy
- Legal, privacy and compliance sign-off
- A full 24/7 enterprise incident-response/SOC team (beyond contracted cover)
When Cloudflare is not enough: Cloudflare reduces risk, blocks a large share of malicious traffic and makes sites faster — but it is one layer, not a complete security programme. It does not replace secure coding, timely patching, payment-fraud tools, server hardening, a tested backup strategy, legal/compliance review, or a dedicated incident-response team. A managed plan keeps your edge strong and well-run; pair it with sound application, infrastructure and operational practices for real resilience.
How does onboarding to a managed plan work?
We start by understanding what you have before we touch anything in production.
1. Audit & baseline
We review your current Cloudflare setup, traffic, threats and performance, and document a baseline. Often this begins with a standalone Cloudflare audit.
2. Stabilise & harden
We fix obvious gaps — WAF, rate limits, SSL/TLS, DNS and caching — and agree the rule sets that match how your business actually runs.
3. Run & monitor
We take over day-to-day operation under your chosen plan: monitoring, alerting, change management and incident response within SLA.
4. Report & improve
Monthly reporting and periodic posture reviews keep your configuration tuned as traffic, campaigns and threats evolve.
Who gets the most from managed Cloudflare services?
Care plans suit teams that depend on Cloudflare but don't want to babysit it.
Let us run your Cloudflare so your team can run the business
Start with a Cloudflare audit, then move onto the care plan that fits your traffic, risk and budget. No lock-in surprises — just a clear scope and an SLA you can hold us to.
Frequently asked questions
What does "managed" Cloudflare actually mean — do you make changes for us?
Yes. On a managed plan, Edgecraft owns the day-to-day operation of your Cloudflare account. We configure and maintain your WAF, rate limits, bot mitigation, DDoS posture, SSL/TLS, DNS and caching, make production changes under change control (with versioning and rollback notes), monitor proactively and respond to incidents within your plan's SLA. If you prefer to keep changes in-house, choose the advisory option instead: we review, recommend and pair with your engineers, but your team applies the changes.
What response times and SLAs do your managed plans include?
Response targets scale with the plan. Cloudflare Care Basic is next-business-day for requests with best-effort same-day handling of outages; Care Pro is same-business-day with priority outage handling; E-commerce Security Care and Bot Protection Care offer priority response with rapid rule changes during active incidents (e.g. a target acknowledgement of around two hours in business hours). Enterprise/High-Traffic plans get a negotiated, signed SLA, which can include out-of-hours or 24/7 cover. We do not promise guaranteed uptime except where it's explicitly written into a signed SLA.
What counts as in-scope work, and what would be billed separately?
In-scope work is anything within your Cloudflare configuration covered by your statement of work: WAF and firewall rules, rate limiting, bot tuning, DDoS posture, SSL/TLS, DNS, caching/performance, monitoring, incident response and reporting. Out-of-scope items are billed separately or handled by others — for example application code fixes, server/origin hardening, full PCI 4.0.1 client-side remediation, large migrations, or building custom integrations. We'll always flag when a request falls outside your plan before doing the work, so there are no billing surprises.
How is pricing decided, and are the prices fixed?
All prices shown are indicative, start-from figures. Final monthly pricing depends on your traffic volume, the number of domains and Cloudflare zones, your Cloudflare plan tier, the complexity of your configuration, and the support level and SLA you need. We confirm exact pricing after a short discovery or audit. Plans typically sit in the ranges shown per package, and Enterprise/High-Traffic is fully custom.
Can I cancel, pause, or change my managed plan?
Yes. Standard care plans run month to month after any initial onboarding period, and you can cancel with 30 days' notice unless your agreement states otherwise. You can upgrade or downgrade between plans as your needs change — for example moving from Care Pro to E-commerce Security Care before a peak season, then back afterwards. Enterprise plans may have specific term and notice provisions written into the signed agreement. On cancellation we hand back a clean, documented configuration so you retain full control of your own Cloudflare account.
Do I need my own Cloudflare account, and is the Cloudflare subscription included in your fee?
You keep ownership of your own Cloudflare account — we operate within it, which means you're never locked in and always hold the keys. Our monthly fee covers our management, monitoring and expertise; it does not include Cloudflare's own plan fees (Free, Pro, Business or Enterprise), which you pay to Cloudflare directly. We'll advise which Cloudflare plan tier you actually need so you don't over- or under-buy.
How is this different from a one-off audit or emergency support?
A managed care plan is an ongoing relationship: we keep your configuration correct and tuned over time. A Cloudflare audit (from $600) is a one-off assessment and roadmap, and is often the first step before a plan. Emergency support (from $2,000) is for getting you out of an active incident — a DDoS attack, bot flood or misconfiguration causing downtime — when you don't yet have a managed relationship. Many clients use emergency help once, then move to a managed plan so the next incident is prevented or handled within an SLA.
Do you guarantee we'll never be hacked, defrauded or taken offline?
No, and you should be cautious of anyone who does. Cloudflare significantly reduces risk, blocks a large share of malicious and automated traffic, and improves performance — but it's one layer in a wider security programme. It does not replace secure application development, regular patching, payment-fraud tooling, server hardening, a tested backup strategy, legal/compliance review, or a dedicated incident-response team. A managed plan keeps your edge strong, current and well-run; real resilience comes from combining it with good application, infrastructure and operational practices.